All orders are processed within 1-3 business days. Monday -Friday excluding the weekend. If an order is placed on Saturday or Sunday it will be processed the following Monday. Please allow an additional 3-5 days to receive your package.
When placing an U.S order you will have the option to pick from First Class Mail or Priority Mail. Priority mail includes insurance so if in the case your package was lost or stolen you will receive a refund from USPS. First Class Mail doesn't include insurance.
International orders: Please allow 7-21 business days to receive your order. Once your order is outside of the US, it is your responsibility to follow up with your tracking information. Once your order says delivered, we will assume you have received your package.
We are NOT responsible for custom fees for international orders.
Lost or stolen packages
If any packages have been lost or stolen WE ARE NOT RESPONSIBLE. Once your package has left our facility the responsibility is turned over to USPS. We will however assist you in putting in an investigation if needed. NO REFUNDS/NO EXCEPTIONS!
Where is CB Lash Co. located
We are located in Dallas Tx, all orders are processed and sent out from our Dallas location.